Bella Monte
Hot Springs Resort and Spa Privacy Policy
At Bella Monte Hot
Springs Resort and Spa, Desert Hot Springs, California (“Resort”),
the privacy and confidentiality of user information is important. We
are committed to maintaining the privacy and security of your user
information. We will not disclose identifiable user information to
any third party without consent.
Bella Monte is committed to safeguarding your privacy while visiting
the Resort Web site, namely, http://www.bellamonteresort.com
(hereinafter all identified URLs are collectively referred to as the
"Site"). Our goal is to provide you with an Internet experience that
delivers the information, resources and services that are most
relevant to you. To achieve this goal, part of the operation of the
Site includes the gathering of certain types of information about
Site users. Because we understand that your privacy is important, we
wish to explain the types of information we gather and the way in
which we use it. This Privacy Policy and Site Security Statement
applies to the Site.
This Privacy Policy covers two types of information gathered at the
Site, personal and aggregated. The term "personal information"
refers to data you voluntarily provide in connection with use of the
Site that identifies you and/or the company on whose behalf you are
accessing and using the Site. Personal information includes, e.g.,
data submitted in connection with our services, such as your name,
email address, phone number, company affiliation, physical address
and/or certain other personal information. The term "aggregated
data" refers to general information regarding visitors and users of
the Site that relates to use of the Site, e.g., traffic patterns,
number of visits to certain pages, visits from other web sites or to
third-party web sites linked to the Site, use of particular services
and interest in services, information or features of the Site or
other parties made available through or found at the Site.
What information is collected about you? How do we use it?
We take the utmost care to ensure that the personal information we
obtain from you is not used in a way that you may be unaware of or
not agreeable to. You may wish to submit an information request
about our Resort, participate in one of our promotions or subscribe
to our email or postal mail lists. In response, we may ask for
information such as your name and postal address. In the event you
opt to provide us with this information, we will only use it for the
purpose specified by you at the bottom of the information gathering
form.
Information collected on the Site may be used to:
· Register you as a Resort member
· Plan and purchase hotel accommodations
· Enter your email in our promotions or sweepstakes
· Send marketing communications or surveys to you
· Respond to your questions or suggestions
· Improve the quality of your visit to our site
In deciding whether or not to join our mail lists, please note that
they are only used for Resort purposes or in joint promotions with a
Resort partner. We do not sell, rent or share any of your personal
information with any other party including any third-party joint
promoters, nor do we use it for unapproved commercial purposes. You
may request to be removed from our lists at any time. All emails
distributed to our lists will contain unsubscribe options.
Permission for Use
Resort may collect and use personal information that you submit at
the Site in any manner that is consistent with uses stated in this
Privacy Policy or disclosed elsewhere at the Site at the point you
submit such personal information. At the time you submit personal
information or make a request, the intended use of the information
you submit will be apparent in the context in which you submit it
and/or because the Site states the intended purpose. By submitting
personal information at the Site, you are giving your consent and
permission for any use that is consistent with uses stated in this
Privacy Policy or disclosed elsewhere at the Site at the point you
submit such personal information, and such consent will be presumed
by Resort, unless you state otherwise at the time you submit the
personal information. Please do not request any such communications
on behalf of an individual or company if you are not authorized to
make the request.
Secure Reservations
If you decide to make an online reservation at the Site, you will be
linked to our reservation interface. The reservation interface
implements comprehensive security programs and a VeriSign Secure
Server ID. All information sent to the site, if in an SSL session,
is encrypted, protecting against disclosure to third parties.
Protecting Your Information
We would like our Site visitors to feel confident about using the
Site to plan and purchase their accommodations, so Resort is
committed to protecting the information we collect. Resort has
implemented a security program to keep information that is stored in
our systems protected from unauthorized access. Our Site is hosted
in a secure environment. The Site servers/systems are configured
with data encryption, or scrambling, technologies, and
industry-standard firewalls. When you enter personal information
during the reservation process, or during a customer email sign-up,
your data is protected by Secure Socket Layer (SSL) technology to
ensure safe transmission.
Withdrawing Consent to Use
If, after permitting use of your personal information, you later
decide that you no longer want Resort to include you on its mailing
list or otherwise contact you or use your personal information in
the manner disclosed in this Privacy Policy or at the Site, simply
tell us by sending an email, or by clicking on the “Unsubscribe”
button at the bottom of our email communication to you.
Use of Aggregated Data
Resort is interested in improving the Site and may develop and offer
new features and services. We monitor aggregated data regarding use
of the Site for marketing purposes and to study, improve and promote
use of the Site. In connection with such purposes, Resort may share
aggregated data with third parties collectively and in an anonymous
way. Disclosure of aggregated data does not reveal personal
information about individual Site users in any way that identifies
who they are or how to contact them.
Exceptions to the Privacy Policy
Resort has two exceptions to these limits on use of personal
information:
(1) Resort may monitor and, when we believe in good faith that
disclosure is required, disclose information to protect the
security, property, assets and/or rights of Resort from unauthorized
use, or misuse, of the Site or anything found at the Site.
(2) Resort may disclose information when required by law; however,
only to the extent necessary and in a manner that seeks to maintain
the privacy of the individual.
Use of Cookies
To enable features at the Site, Resort may assign one or more
"cookies" to your Internet browser. Cookies, among other things,
speed navigation through our Site, keep track of information so that
you do not have to re-enter it each time you visit our Site, and may
provide you with customized content. A cookie is an Internet
mechanism composed of a small text file containing a unique
identification number that permits a web server to send small pieces
of information or text by means of your browser and place them on
your computer's hard drive for storage. This text lets the web
server know if you have previously visited the web page. Cookies by
themselves cannot be used to find out the identity of any user.
We use cookies to collect and maintain aggregated data (such as the
number of visitors) to help us see which areas are most popular with
our users and improve and update the content on our site. While in
the process of browsing our site, you also provide us with
information that doesn't reveal your personal identity -- what type
of destination you're exploring, for example. We use this aggregated
data only as explained in this Privacy Policy. We do not connect
aggregated data to any name, address, or other identifying
information.
You may occasionally receive cookies from unaffiliated companies or
organizations, to the extent they place advertising on our Site or
are linked to the Site. These third-party cookies may collect
information about you when you "click" on their advertising or
content or link. This practice is standard in the Internet industry.
Because of the way in which the Internet operates, we cannot control
collection of this information by these third parties, and these
cookies are not subject to this Privacy Policy.
Children's Privacy & Parental Consent
Please be aware that Resort has not designed this Site for, and does
not intend for it to be used by, anyone under age 18. Accordingly,
this Site should not be used by anyone under age 18. Our privacy
policy prohibits us from accepting users who are under the age of
18. Resort specifically requests that persons under the age of 18
not use this Site or submit or post information to the Site. Should
Resort inadvertently acquire personal information or other data from
users under the age of 18, Resort will not knowingly provide this
data to any third party for any purpose whatsoever, and any
subsequent disclosure would be due to the fact the user under age 18
used the Site and submitted personal information without
solicitation by or permission from Resort.
Links Provided To Other Sites
Resort may provide links to a number of other web sites that we
believe might offer you useful information and services. However,
those sites may not follow the same privacy policies as Resort.
Therefore, we are not responsible for the privacy policies or the
actions of any third parties, including without limitation, any web
site owners whose sites may be reached through this Site, nor can we
control the activities of those web sites. We urge you to contact
the relevant parties controlling these sites or access their online
policies for the relevant information about their data collection
practices before submitting any personal information or other
sensitive data.
Your Consent To This Privacy Policy
Use of the Site signifies your consent, as well as the consent of
the company for whom you use the Site and whose information you
submit (if any), to this online Privacy Policy, including the
collection and use of information by Resort, as described in this
statement, and also signifies agreement to the terms of use for the
Site. Continued access and use of the Site without acceptance of the
terms of this Privacy Policy relieves Resort from responsibility to
the user.
Policy Modifications & Contacting Resort
Resort reserves the right to change this Privacy Policy at any time;
notice of changes will be published on this page. Changes will
always be prospective, not retroactive. If you have questions about
our policies, please contact:
Resort Contact Information:
Bella Monte Resort and Spa
68111 Calle Las Tiendas
Desert Hot Springs, CA 92240
Telephone 760-676-5125
Fax 760-676-5129
Website www.BellaMonteResort.com
Email
staff@bellamonteresort.com
Bella Monte Resort Disclaimer
While reasonable efforts have been made to check the accuracy of the
information contained within our Bella Monte resort web site, Bella
Monte Resort, its employees, representatives, owners, and
affiliates, make no warranty, expressed or implied, regarding the
accuracy of the information or its fitness for any particular
purpose, and we disclaim any liability arising from use of the
information contained within this site. Further, we are not
responsible for the content of any off-site pages linked or
referenced.
